Office of Internal Audit | Audit Client Satisfaction Survey

Name *

Department *

Email *

Please select the response that best reflects your rating of the audit in the following areas.

1. The audit was conducted in a courteous and professional manner. *

Strongly AgreeAgreeNeither Agree Nor DisagreeDisagreeStrongly DisagreeNo Basis

2. The audit team demonstrated effective communication skills. *

Strongly AgreeAgreeNeither Agree Nor DisagreeDisagreeStrongly DisagreeNo Basis

3. The disruption of daily activities was minimized as much as possible during the audit. *

Strongly AgreeAgreeNeither Agree Nor DisagreeDisagreeStrongly DisagreeNo Basis

4. The duration of the audit was reasonable. *

Strongly AgreeAgreeNeither Agree Nor DisagreeDisagreeStrongly DisagreeNo Basis

5. The scope/objectives of the audit were clearly communicated. *

Strongly AgreeAgreeNeither Agree Nor DisagreeDisagreeStrongly DisagreeNo Basis

6. The audit staff identified relevant and significant issues and risks. *

Strongly AgreeAgreeNeither Agree Nor DisagreeDisagreeStrongly DisagreeNo Basis

7. The report was clearly written and organized logically. *

Strongly AgreeAgreeNeither Agree Nor DisagreeDisagreeStrongly DisagreeNo Basis

8. The recommendations in the report were useful and relevant. *

Strongly AgreeAgreeNeither Agree Nor DisagreeDisagreeStrongly DisagreeNo Basis

9. Overall, the audit provided value for my department/division. *

Strongly AgreeAgreeNeither Agree Nor DisagreeDisagreeStrongly DisagreeNo Basis

10. What aspects of the audit added value for your area or were most beneficial to you?

11. What suggestions could you make to help us improve our service?

12. Additional Comments:

Audit Client Satisfaction Survey